The Impact of Safety Behaviour Nurses, Work Stress, Skill Competency and Hospital Commitment in Hajj Jakarta
Keywords:
safety behavior, stress, nurses, hospital commitment
Abstract
In general, the high prevalence rate of unsafe behavior and its consequences for the quality and culture of patient safety, as well as the physical and mental harm of healthcare professionals reinforces the need for continuous and collaborative monitoring of work-oriented behavior and actions. With regard to the evaluation of the quality of the research methodology, the results found several weaknesses in the evaluation of exposure, definition of criteria for standardizing condition measurements, identification of confounding factors, and strategies for dealing with these variables. However, some studies show excellent quality of research methodological results. The results presented in this systematic review indicate that the emergence of unsafe behavior is from the quality-of-care services in hospitals. These unsafe behaviors (rudeness, workplace violence, feelings of threat, poor workload distribution and refusal to work well as a team) lead to negative consequences, such as patient safety, side effects, and can also affect the physical and mental health of employees. health professionals, regardless of their profession and length of service in the hospital. Most importantly, this data is expected to be used to develop organizational and management policies to improve service patterns in hospitals with overall patient outcomes in a healthy and optimal work environment.
References
1. Abdillah Hanafi. (2014).Understanding Human Communication. National Enterpris
2. Abdullah, A., & Ramay, I. (2012). Antecedents of organizational commitment of banking sector employees in Pakistan. Serbian Journal of Management, 7(1), 89–102. https://doi.org/10.5937/sjm1201089A
3. Abdurrahmat, F. (2006). Human Resource Management. Rineka Cipta.
4. Adam H. Cave, et al. (2013). Determining the Factors Affecting Retention of Employees in Taiwanese Electronic’s Firms - General Vs Repatriated Employees. International Journal of Academic Research in Business and Social Sciences, 3(1).
5. Adekola, B. (2012). The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities. International Journal of Human Resource Studies, 2(2), 1. https://doi.org/10.5296/ijhrs.v2i2.1740
6. Akah L.U. (2011). Stressors and Job Performance of Health Workers inthe Public Sector of Calabar Metropolis, Cross RiverState, Nigeria. International Review of Social Sciences and Humanities, 4(2).
7. Al-Aameri, A. S. (2000). Job satisfaction and organizational commitment for nurses. Saudi Medical Journal, 21(6), 531–535.
8. Anoraga, P. (2001). Psikologi Kerja. Rineka Cipta.
9. Anthonia Adenike. (2011). Organizational Climate As A Predictor Of Employee Job Satisfaction: Evidence From Covenant University. Business Intelligence Journal, 4(1), 151–166.
10. Antonio, C. (2009). Relationship between Stress and Work Performance.
11. Arikunto, S. , S. S. (2007). Class Action Research. Bumi Aksara.
12. Bangun, W. (2012). Human Resource Management. Erlangga.
13. Bennis, W. (2010). On Becoming a Leader. PT Alex Media.
14. Bob Kimball. (2004). The Book on Management.
15. Chacón, F., Mora, F., Gervás-Ríos, A., & Gilaberte, I. (2011). Efficacy of lifestyle interventions in physical health management of patients with severe mental illness. Annals of General Psychiatry, 10(1). https://doi.org/10.1186/1744-859X-10-22
16. David Oswald, F. S. S. S. (2013). Exploring factors affecting unsafe behaviours in construction. ARCOM Conference Annual.
17. Deddy Mulyadi. (n.d.). Organizational Behavior and Service Leadership. Alfabeta.
18. Department of Health RI. (2008). Guidelines for infection prevention and control in hospitals and other health care facilities. Department of Health.
19. Dominic Cooper. (2012). Surfacing Your Safety Culture . Major Hazard Commission Of The Federal Ministry Of Environment: Human Factor Conference.
20. Dominic Cooper. (2014). The Impact of Management’s Commitment on Employee Behavior: A Field Study. 7th Professional Development Conference & Exhibition .
21. Dra. Sri Redjeki, M. Si. (2016). Occupational Health and Safety. Health Human Resources Education Center.
22. Drayto, Scott. (2013). The Advantages and Disadvantages of In-House Training. Journal Learning and Development Business, 1(16).
23. Effendy, O. U. (2015). Communication Theory and Practice. PT. Citra Aditia Bakti.
24. Feldman, R. S. (2009). Understanding Psychology. McGraw-Hil.
25. Gieselman, R. D. (2012). Book Reviews : Lawrence D. Brennan, MODERN COMMUNICATION EFFECTIVENESS, Englewood Cliffs, New Jersey, Prentice-Hall, Inc., 2012, $5.25. Journal of Business Communication, 1(1). https://doi.org/10.1177/002194366300100106
26. Green, W. Lawrence. et. al. (2010). Health Education Planning A Diagnostic Approach. Mayfield Publishing Company.
27. Hamouda, A. S. (2013). Attitude towards safety culture among employees at the intensive care unit in the governmental hospital of gaza city. Islamic University - Gaza.
28. Heinrich W. (2011). Industrial accident prevention : a scientific approach (1st ed.). McGraw-Hil.
29. Ismail, F., Salimin, R. H., & Ismail, R. (2012). The Organisational Environment-Behaviour Factor’s Towards Safety Culture Development. Procedia - Social and Behavioral Sciences, 35. https://doi.org/10.1016/j.sbspro.2012.02.128
30. Jaselski Edward J. et al. (2015). Strategies for Achieving Excellence in Construction Safety Performance . Journal of Construction Engineering and Management .
31. John W. Newstrom, K. D. (2013). Organizational Behavior: Human Behavior at Work. McGraw-Hill.
32. Kadarisman, M. (2014). Compensation Management. Raja Grafindo Persada.
33. Karina Zain Suyono, E. D. N. (2010). The Relationship Between The Factors That Form Work Safety Culture With Safety Behavior At Pt Dok And Shipping Surabaya Unit Hull Construction. Jurnal K3, 2(1), 67-undefined.
34. Kartini Kartono. (2008). Leaders and Leadership. Raja Grafindo Persada.
35. SK Menkes No. 432/Menkes/SK/IV/2007 on OHS Management Guidelines in Hospitals and OHSAS 18001 on Management System Standards K3, (2007) (testimony of Kemenkes RI).
36. Undang-Undang Republik Indonesia Nomor 38 Tahun 2014 Nurses, (2014) (testimony of Kemenkes RI).
37. Khosravi, Y., Asilian-Mahabadi, H., Hajizadeh, E., Hassanzadeh-Rangi, N., Bastani, H., & Behzadan, A. H. (2014). Factors Influencing Unsafe Behaviors and Accidents on Construction Sites: A Review. International Journal of Occupational Safety and Ergonomics, 20(1). https://doi.org/10.1080/10803548.2014.11077023
38. Kreitner, R. dan A. K. (n.d.). Perilaku Organisasi. Salemba Empat.
39. L. U. Akah, C. C. C. C. I. (2011). Assessment of Indices of Job Satisfaction among Nursing Staff in Calabar Metropolis of Cross River State. Canadian Social Science.
40. Lilis Listiyawati. (2013). Quality Management System Policy Implementation ISO 9001:2008 di Politeknik Negeri Pontianak. Jurnal Program Magister Ilmu Sosial Universitas Tanjungpura.
41. Mamik. (2010). Concept, Process, Organization and Management of Health and Midwifery Services.
42. Manpower Services Commission. (2016). Glossary of training terms.
43. McDonald, H. B. M. dan W. J. K. (2009). Marketing Plans That Work (1st ed.). Erlangga.
44. Mowday, R. , P. L. and S. R. (2011). Employee—Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. Academic Press.
45. Nasution, Mulia. (2010). Personnel Management. Djambatan.
46. National Safety Council. (2018). National Safety Council Annual Report.
47. Neal, A., & Griffin, M. A. (2013). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4). https://doi.org/10.1037/0021-9010.91.4.946
48. Neriman Akansel, Z. A. Đ. E. (2011). Job Satisfactions of Nurses and Physicians Working in the Same Health Care Facility in Turkey. INTERNATIONAL JOURNAL OF CARING SCIENCES , 4(3).
49. Nursalam. (2009). Nursing Management and Its Applications. Salemba Medika.
50. Nursalam. (2011). NURSING MANAGEMENT Applications in Professional Nursing Practice. Salemba Medika.
51. O’Toole, M. (2012). The relationship between employees’ perceptions of safety and organizational culture. Journal of Safety Research, 33(2). https://doi.org/10.1016/S0022-4375(02)00014-2
52. PEDRAJA-REJAS, L. R.-P. E. and R.-P. J. (2016). Leadership styles and effectiveness: A study of small firms in Chile. INCI (Online), 31(7), 500–504.
53. Razieh Tadayon Nabavi. (2011). Bandura’s Social Learning Theory & Social Cognitive Learning Theory. Theories of Developmental Psychology .
54. Rhyne, E. H. (2017). AUTOCRACY AND DEMOCRACY: AN EXPERIMENTAL INQUIRY. By Ralph K. White and Ronald Lippitt. New York: Harper & Brothers, 1960. 330 pp. $6.00. Social Forces, 41(1). https://doi.org/10.2307/2572929
55. Robbins dan Judge. (2007). Organizational Behavior. Pearson Prentice Hall.
56. Ross L. Watts, J. L. Z. (2016). Positive Accounting Theory. Prentice Hall. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=928677.
57. Safety in Malaysian Construction: The Challenges and Initiatives. (2010). Ghani M.K., Abdul Hamid Z., Mohd Zain M.Z., Abdul Rahim A.H., Mohamad Kamar K.A., Abdul Rahman M.A. Contruction Research Institute Malaysia (CREAM).
58. Saragih, T. dan H. S. (2015). The Effect of Work Competence and Job Stress on Employee Performance Case Study at PT Ara Shoes Indonesia Semarang. Jurnal Ekonomi Bisnis Universitas Dian Nuswantoro Semarang.
59. Sarwoto. (2016). Organizational Management Fundamentals. Ghalia.
60. Sloman, M. (2012). The E-learning Revolution How Technology is Driving a New Training Paradigm. American Management Association (AMACOM).
61. Soekarso, A. S. I. P. C. H. (2010). Leadership Theory. Mitra Wacana Media.
62. Sondang P. Siagian. (2013). Teori & Leadership Practice. Pt Rineka Cipta.
63. Sopiah. (2007). Human Resource Management. Graha Julianta.
64. Stoner, J. A. F. , & C. W. (2016). Management. Prentice hall.
65. Tiesman, H. , N. A. , C. W. , S. K. & F. G. (2013). Effectiveness of a ceiling-mounted Patient Lift System in Reducing Occupational Injuries in Long Term Care. Journal of Healthcare Safety, 1(1), 34–40.
66. Triwibowo, C. (2013). Management of Nursing Services in Hospitals. Trans Info Media.
67. Truelove. (2015). The handbook of training and development. Back Publisher. Inc.
68. Veithzal Rivai. (2014). Human Resource Management for Companies from Theory to Practice. PT Raja Grafindo Persada.
69. Wong, Y., Ngo, H., & Wong, C. (2012). Affective organizational commitment of workers in Chinese joint ventures. Journal of Managerial Psychology, 17(7). https://doi.org/10.1108/02683940210444049
70. Zhang, F., Luo, Z., Chen, T., Min, R., & Fang, P. (2017). Factors affecting turnover intentions among public hospital doctors in a middle-level city in central China. Australian Health Review, 41(2), 214. https://doi.org/10.1071/AH15238
71. Zohar D. dan Marshall, S. (2011). SQ, Utilizing Spiritual Intelligence in Integralistic and Holistic Thinking to Make Meaning of Life. Mizan.
2. Abdullah, A., & Ramay, I. (2012). Antecedents of organizational commitment of banking sector employees in Pakistan. Serbian Journal of Management, 7(1), 89–102. https://doi.org/10.5937/sjm1201089A
3. Abdurrahmat, F. (2006). Human Resource Management. Rineka Cipta.
4. Adam H. Cave, et al. (2013). Determining the Factors Affecting Retention of Employees in Taiwanese Electronic’s Firms - General Vs Repatriated Employees. International Journal of Academic Research in Business and Social Sciences, 3(1).
5. Adekola, B. (2012). The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities. International Journal of Human Resource Studies, 2(2), 1. https://doi.org/10.5296/ijhrs.v2i2.1740
6. Akah L.U. (2011). Stressors and Job Performance of Health Workers inthe Public Sector of Calabar Metropolis, Cross RiverState, Nigeria. International Review of Social Sciences and Humanities, 4(2).
7. Al-Aameri, A. S. (2000). Job satisfaction and organizational commitment for nurses. Saudi Medical Journal, 21(6), 531–535.
8. Anoraga, P. (2001). Psikologi Kerja. Rineka Cipta.
9. Anthonia Adenike. (2011). Organizational Climate As A Predictor Of Employee Job Satisfaction: Evidence From Covenant University. Business Intelligence Journal, 4(1), 151–166.
10. Antonio, C. (2009). Relationship between Stress and Work Performance.
11. Arikunto, S. , S. S. (2007). Class Action Research. Bumi Aksara.
12. Bangun, W. (2012). Human Resource Management. Erlangga.
13. Bennis, W. (2010). On Becoming a Leader. PT Alex Media.
14. Bob Kimball. (2004). The Book on Management.
15. Chacón, F., Mora, F., Gervás-Ríos, A., & Gilaberte, I. (2011). Efficacy of lifestyle interventions in physical health management of patients with severe mental illness. Annals of General Psychiatry, 10(1). https://doi.org/10.1186/1744-859X-10-22
16. David Oswald, F. S. S. S. (2013). Exploring factors affecting unsafe behaviours in construction. ARCOM Conference Annual.
17. Deddy Mulyadi. (n.d.). Organizational Behavior and Service Leadership. Alfabeta.
18. Department of Health RI. (2008). Guidelines for infection prevention and control in hospitals and other health care facilities. Department of Health.
19. Dominic Cooper. (2012). Surfacing Your Safety Culture . Major Hazard Commission Of The Federal Ministry Of Environment: Human Factor Conference.
20. Dominic Cooper. (2014). The Impact of Management’s Commitment on Employee Behavior: A Field Study. 7th Professional Development Conference & Exhibition .
21. Dra. Sri Redjeki, M. Si. (2016). Occupational Health and Safety. Health Human Resources Education Center.
22. Drayto, Scott. (2013). The Advantages and Disadvantages of In-House Training. Journal Learning and Development Business, 1(16).
23. Effendy, O. U. (2015). Communication Theory and Practice. PT. Citra Aditia Bakti.
24. Feldman, R. S. (2009). Understanding Psychology. McGraw-Hil.
25. Gieselman, R. D. (2012). Book Reviews : Lawrence D. Brennan, MODERN COMMUNICATION EFFECTIVENESS, Englewood Cliffs, New Jersey, Prentice-Hall, Inc., 2012, $5.25. Journal of Business Communication, 1(1). https://doi.org/10.1177/002194366300100106
26. Green, W. Lawrence. et. al. (2010). Health Education Planning A Diagnostic Approach. Mayfield Publishing Company.
27. Hamouda, A. S. (2013). Attitude towards safety culture among employees at the intensive care unit in the governmental hospital of gaza city. Islamic University - Gaza.
28. Heinrich W. (2011). Industrial accident prevention : a scientific approach (1st ed.). McGraw-Hil.
29. Ismail, F., Salimin, R. H., & Ismail, R. (2012). The Organisational Environment-Behaviour Factor’s Towards Safety Culture Development. Procedia - Social and Behavioral Sciences, 35. https://doi.org/10.1016/j.sbspro.2012.02.128
30. Jaselski Edward J. et al. (2015). Strategies for Achieving Excellence in Construction Safety Performance . Journal of Construction Engineering and Management .
31. John W. Newstrom, K. D. (2013). Organizational Behavior: Human Behavior at Work. McGraw-Hill.
32. Kadarisman, M. (2014). Compensation Management. Raja Grafindo Persada.
33. Karina Zain Suyono, E. D. N. (2010). The Relationship Between The Factors That Form Work Safety Culture With Safety Behavior At Pt Dok And Shipping Surabaya Unit Hull Construction. Jurnal K3, 2(1), 67-undefined.
34. Kartini Kartono. (2008). Leaders and Leadership. Raja Grafindo Persada.
35. SK Menkes No. 432/Menkes/SK/IV/2007 on OHS Management Guidelines in Hospitals and OHSAS 18001 on Management System Standards K3, (2007) (testimony of Kemenkes RI).
36. Undang-Undang Republik Indonesia Nomor 38 Tahun 2014 Nurses, (2014) (testimony of Kemenkes RI).
37. Khosravi, Y., Asilian-Mahabadi, H., Hajizadeh, E., Hassanzadeh-Rangi, N., Bastani, H., & Behzadan, A. H. (2014). Factors Influencing Unsafe Behaviors and Accidents on Construction Sites: A Review. International Journal of Occupational Safety and Ergonomics, 20(1). https://doi.org/10.1080/10803548.2014.11077023
38. Kreitner, R. dan A. K. (n.d.). Perilaku Organisasi. Salemba Empat.
39. L. U. Akah, C. C. C. C. I. (2011). Assessment of Indices of Job Satisfaction among Nursing Staff in Calabar Metropolis of Cross River State. Canadian Social Science.
40. Lilis Listiyawati. (2013). Quality Management System Policy Implementation ISO 9001:2008 di Politeknik Negeri Pontianak. Jurnal Program Magister Ilmu Sosial Universitas Tanjungpura.
41. Mamik. (2010). Concept, Process, Organization and Management of Health and Midwifery Services.
42. Manpower Services Commission. (2016). Glossary of training terms.
43. McDonald, H. B. M. dan W. J. K. (2009). Marketing Plans That Work (1st ed.). Erlangga.
44. Mowday, R. , P. L. and S. R. (2011). Employee—Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. Academic Press.
45. Nasution, Mulia. (2010). Personnel Management. Djambatan.
46. National Safety Council. (2018). National Safety Council Annual Report.
47. Neal, A., & Griffin, M. A. (2013). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4). https://doi.org/10.1037/0021-9010.91.4.946
48. Neriman Akansel, Z. A. Đ. E. (2011). Job Satisfactions of Nurses and Physicians Working in the Same Health Care Facility in Turkey. INTERNATIONAL JOURNAL OF CARING SCIENCES , 4(3).
49. Nursalam. (2009). Nursing Management and Its Applications. Salemba Medika.
50. Nursalam. (2011). NURSING MANAGEMENT Applications in Professional Nursing Practice. Salemba Medika.
51. O’Toole, M. (2012). The relationship between employees’ perceptions of safety and organizational culture. Journal of Safety Research, 33(2). https://doi.org/10.1016/S0022-4375(02)00014-2
52. PEDRAJA-REJAS, L. R.-P. E. and R.-P. J. (2016). Leadership styles and effectiveness: A study of small firms in Chile. INCI (Online), 31(7), 500–504.
53. Razieh Tadayon Nabavi. (2011). Bandura’s Social Learning Theory & Social Cognitive Learning Theory. Theories of Developmental Psychology .
54. Rhyne, E. H. (2017). AUTOCRACY AND DEMOCRACY: AN EXPERIMENTAL INQUIRY. By Ralph K. White and Ronald Lippitt. New York: Harper & Brothers, 1960. 330 pp. $6.00. Social Forces, 41(1). https://doi.org/10.2307/2572929
55. Robbins dan Judge. (2007). Organizational Behavior. Pearson Prentice Hall.
56. Ross L. Watts, J. L. Z. (2016). Positive Accounting Theory. Prentice Hall. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=928677.
57. Safety in Malaysian Construction: The Challenges and Initiatives. (2010). Ghani M.K., Abdul Hamid Z., Mohd Zain M.Z., Abdul Rahim A.H., Mohamad Kamar K.A., Abdul Rahman M.A. Contruction Research Institute Malaysia (CREAM).
58. Saragih, T. dan H. S. (2015). The Effect of Work Competence and Job Stress on Employee Performance Case Study at PT Ara Shoes Indonesia Semarang. Jurnal Ekonomi Bisnis Universitas Dian Nuswantoro Semarang.
59. Sarwoto. (2016). Organizational Management Fundamentals. Ghalia.
60. Sloman, M. (2012). The E-learning Revolution How Technology is Driving a New Training Paradigm. American Management Association (AMACOM).
61. Soekarso, A. S. I. P. C. H. (2010). Leadership Theory. Mitra Wacana Media.
62. Sondang P. Siagian. (2013). Teori & Leadership Practice. Pt Rineka Cipta.
63. Sopiah. (2007). Human Resource Management. Graha Julianta.
64. Stoner, J. A. F. , & C. W. (2016). Management. Prentice hall.
65. Tiesman, H. , N. A. , C. W. , S. K. & F. G. (2013). Effectiveness of a ceiling-mounted Patient Lift System in Reducing Occupational Injuries in Long Term Care. Journal of Healthcare Safety, 1(1), 34–40.
66. Triwibowo, C. (2013). Management of Nursing Services in Hospitals. Trans Info Media.
67. Truelove. (2015). The handbook of training and development. Back Publisher. Inc.
68. Veithzal Rivai. (2014). Human Resource Management for Companies from Theory to Practice. PT Raja Grafindo Persada.
69. Wong, Y., Ngo, H., & Wong, C. (2012). Affective organizational commitment of workers in Chinese joint ventures. Journal of Managerial Psychology, 17(7). https://doi.org/10.1108/02683940210444049
70. Zhang, F., Luo, Z., Chen, T., Min, R., & Fang, P. (2017). Factors affecting turnover intentions among public hospital doctors in a middle-level city in central China. Australian Health Review, 41(2), 214. https://doi.org/10.1071/AH15238
71. Zohar D. dan Marshall, S. (2011). SQ, Utilizing Spiritual Intelligence in Integralistic and Holistic Thinking to Make Meaning of Life. Mizan.
Published
2023-09-18
How to Cite
Ahdun Trigono, Ali Khatibi, Jacquline Tham, & Ferdous Azzam. (2023). The Impact of Safety Behaviour Nurses, Work Stress, Skill Competency and Hospital Commitment in Hajj Jakarta. Central Asian Journal of Medical and Natural Science, 4(5), 115-122. Retrieved from https://cajmns.centralasianstudies.org/index.php/CAJMNS/article/view/1793
Section
Articles
